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Joined: May 2010
Posts: 47
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Member
Joined: May 2010
Posts: 47 |
I have an extension (1600) that is setup to ring simultaneously on another extension (1601). Is there a way to force individual calls to just ring on the one extension, without it ringing on the other, on a per call basis? The other phone (1601) is programmed with a Secondary Extension Key 1600 Ring when 1 setting.
Intertel Axxess 9.1
Thank you in advance!
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Joined: May 2009
Posts: 1,198
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Joined: May 2009
Posts: 1,198 |
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Joined: Aug 2005
Posts: 908
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Joined: Aug 2005
Posts: 908 |
I'm guessing there are certain types of calls you want to ring both. Remove the secondary extension key from 1601. Create an extension list with 1600 and 1601. Create a hunt group with the extension list as a member. Have calls regarding the special topic route to the hunt group. 1600 will then be its own extension. If creating a new number to dial is too confusing for users, give the extension of 1600 to the hunt group and give the actual extension a new number.
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