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#67767 07/02/12 08:09 AM
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Customer out of state with a 512 and CPS. One of their 8560's is just constantly ringing. I guess this can happen when a secondary extension key is deleted while it's ringing - she says this did not happen. It happened 2 years ago at the same site and after a few days it stopped.
I had her default the phone and set it to reset tomorrow morning. Have any of you had a problem with a phone constantly just ringing with no caller? While I was on the phone with her, she put me on speaker and I could hear the ringing.

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#67768 07/02/12 09:05 AM
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What does the display say?

#67769 07/03/12 01:15 AM
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She said it doesn't say anything. When they open I will call and ask if the reset helped.

#67770 07/03/12 02:23 AM
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Resetting the system cleared it.


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