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#68310 02/07/02 06:46 AM
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I know that this is possible:
On the AT&T BIS-10 phone, there is a way to intercom in the hold music. It is a combination of * and two or three other numbers. Does anyone know the combination?
Thank you...
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#68311 02/07/02 07:07 AM
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Do you mean background music? It's feature 19 to turn off and on.This would be for the Partner system.

[This message has been edited by dtmf (edited February 07, 2002).]


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com][/url]
#68312 02/07/02 10:29 AM
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The Bis 10 won't be on the Partner System, I think it's a Merlin system but which one?
Need more info.!!

#68313 02/07/02 10:37 AM
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It didn't even dawn on me that it was a merlin phone (Duuuu). There isn't much info to go on is there.
We need your help Nancy

[This message has been edited by sundance (edited February 07, 2002).]


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com][/url]
#68314 02/11/02 07:52 AM
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I'm not sure which on this phone is....
All I know is that its an AT&T BIS-10...????????????

#68315 02/11/02 09:22 AM
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>>All I know is that its an AT&T BIS-10...????????????

If you look at the KSU (key Service unit)
It will say what it is. You may need a feat cartrige depending on what unit your running.
ie. 206, 410, 820, 820D, Legend etc.
When you supply this info we can get ya going. [Linked Image from sundance-communications.com]

#68316 03/07/02 08:34 PM
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try dialing intercom *05, if any info appears in the display you more than likely have a legend system. if it waves or drops you off then it's a older merlin system. Could even be a system 75 with atl packs or even a 25.

#68317 03/12/02 06:39 AM
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I'd love to know how to do this too! We have a AT&T Legend system with BIS phones. We're using Legend 2.1 Ver 4.0. If anyone knows how to tap into our music-on-hold and put it onto the intercom for our listening pleasure I'd be really happy to hear it.

Thanks in advance.

#68318 03/12/02 01:56 PM
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usually a function like that would be covered in the set user manual.(just a thought)
martin

#68319 03/12/02 02:42 PM
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gutch
If you are using single zone paging you can have it come over your speakers. If you have a manual it's on page 3-36. That shows you how to hook it up.


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com][/url]
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