|
Joined: Apr 2004
Posts: 585
Member
|
Member
Joined: Apr 2004
Posts: 585 |
I just priced a headset for an Avaya Partner 18D set, and they wanted $162.95 for a SPo2H base with a Supra headset. This setup was one of two that they said would work with Avaya Partner.Does anyone know if a more cheaper, generic multiline headset (not cordless,just a basic one) will work with Partner18D?
|
|
|
|
Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
|
RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
|
|
|
|
Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Anhy single line headset telephone available at Target/WalMart/etc. can be plugged into the AUX port of a Partner phone and function as the headset. It's just a matter of finding one with a decent sounding, comfortable headset.
|
|
|
|
Joined: Apr 2004
Posts: 4,991
Member
|
Member
Joined: Apr 2004
Posts: 4,991 |
the real question is/ does your customer want button on /off and not lift the handset which is more expensive or that they will lift the handset off every call which is very inconvienent and will pick up background noise in office if you access the site above there is a full explanation
|
|
|
|
Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
What's the deal with "pick up background noise in office" on a headset the requires you to lift the handset? Doesn't they type of headset use a switch to toggle between headset and handset, cutting off the one NOT being used? So even the though the handset is off the cradle to connect to a call, isn't the handset dead?? What am I missing?
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Tommy is correct you have to take the handset off of to phone to use the headset and that would make your handset dead. I use a Plantronics when I'm helping someone program over the phone and it works great, nice and clear.
[This message has been edited by dtmf (edited May 20, 2004).]
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
|
|
|
|
Joined: Apr 2004
Posts: 4,991
Member
|
Member
Joined: Apr 2004
Posts: 4,991 |
are u plugged into aux port directly or using the headset adapter above this started that the headset adapter with headset was costly one reply suggested go directly to aux port with headset no adapter and in that case it would not cut off the handset <font face="Verdana, Arial" size="2">Originally posted by dtmf: Tommy is correct you have to take the handset off of to phone to use the headset and that would make your handset dead. I use a Plantronics when I'm helping someone program over the phone and it works great, nice and clear.
[This message has been edited by dtmf (edited May 20, 2004).]</font>
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
I'm plugged into the handset, I see your point about the Aux, I plugged mine into the Aux port and it will grab a line but you can't get any talkpath with the headset at all and without an adapter it just seizes the line. I have never seen one or hooked one up to the Aux port but mine sure won't work that way.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
|
|
|
|
Joined: Apr 2004
Posts: 4,991
Member
|
Member
Joined: Apr 2004
Posts: 4,991 |
i have a plantronics single line phone with a headset i will plug it in to aux tomorrow and let u know what happens
|
|
|
|
Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
The AUX port is Tip & Ring single line telephone dialtone, with -48vdc and 90vac ringing. You don't want to plug a headset into this port. However, the "partner base" made by Plantronics is simply a single line telephone, with no dial, and a headset. This is designed to go into the AUX port. When you turn the headset ON, you are really taking the single line non-dial phone off hook, drawing dial tone on whatever the Partner extension is programmed to get. You dial on the Partner phone, and turn the headset off when you are done, which is really hanging up the single line non-dial phone.
|
|
|
Forums84
Topics94,518
Posts639,984
Members49,850
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
215
guests, and
36
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|