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Joined: Jul 2001
Posts: 30
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Joined: Jul 2001
Posts: 30 |
I am have problem with the installation of a PRI, the company set the PRI for custom ATT. I think I set the PRI right but not getting the connected.
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Joined: Mar 2001
Posts: 338
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Joined: Mar 2001
Posts: 338 |
Is this a new pri (t-1) or are you changeing from a channel t-1 to the pri.
Check clocking option; check error log under the slot that the pri card is in.
Do you have a csu/dsu external or built into 100d card. If external csu, bypass csu and go straight to 100d and test. You may have some options in the csu wrong.
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Joined: Jul 2001
Posts: 30
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Joined: Jul 2001
Posts: 30 |
It is a new PRI the network provider shows good to their equipment. I setup slot for PRI and the options, I think every is set right. I am able to dial out, but when I dial one of the DID I get a busy signal.
[This message has been edited by Kwikwire (edited June 30, 2004).]
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
have the provider sends some test digits and see what happens.
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Joined: Mar 2001
Posts: 338
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Posts: 338 |
How many digits are they sending you? Are you using 3 or 4 digits extension numbers? Most important, do your extension numbers match your did numbers.
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Joined: Apr 2002
Posts: 646
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Joined: Apr 2002
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email me the PRI print and I will tell you whats wrong.
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Joined: Nov 2001
Posts: 81
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Joined: Nov 2001
Posts: 81 |
Anyone have a copy of a working PRI printout
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Joined: Nov 2001
Posts: 81
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Joined: Nov 2001
Posts: 81 |
Where do you check for clocking - who should you clock from?
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Joined: Jul 2001
Posts: 30
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Posts: 30 |
The network provider and I went over all the settings and we got it to work. Thanks for all the help.
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