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#71432 06/30/04 02:21 AM
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I am have problem with the installation of a PRI, the company set the PRI for custom ATT. I think I set the PRI right but not getting the connected.

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#71433 06/30/04 05:18 AM
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Is this a new pri (t-1) or are you changeing from a channel t-1 to the pri.

Check clocking option; check error log under the slot that the pri card is in.

Do you have a csu/dsu external or built into 100d card. If external csu, bypass csu and go straight to 100d and test. You may have some options in the csu wrong.

#71434 06/30/04 07:33 AM
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It is a new PRI the network provider shows good to their equipment. I setup slot for PRI and the options, I think every is set right. I am able to dial out, but when I dial one of the DID I get a busy signal.

[This message has been edited by Kwikwire (edited June 30, 2004).]

#71435 06/30/04 04:05 PM
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Moderator-Avaya, Nortel
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have the provider sends some test digits and see what happens.


Z-man
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#71436 07/01/04 04:41 PM
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How many digits are they sending you? Are you using 3 or 4 digits extension numbers? Most important, do your extension numbers match your did numbers.

#71437 07/02/04 05:50 AM
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email me the PRI print and I will tell you whats wrong.

#71438 07/05/04 05:30 PM
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Anyone have a copy of a working PRI printout

#71439 07/05/04 05:31 PM
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Where do you check for clocking - who should you clock from?

#71440 07/06/04 02:00 AM
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The network provider and I went over all the settings and we got it to work. Thanks for all the help.


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