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Joined: May 2003
Posts: 50
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Joined: May 2003
Posts: 50 |
I'm having trouble with a Magix rls 1.5 ver 6 using analog lines. Incoming calls are not disconnecting. Even after removing the line cord from the line ports the call stays active on the switch. I am hoping this has been clearly documented and addressed by Avaya, but I am not seeing it. Thanks for your help.
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Joined: Apr 2002
Posts: 646
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Posts: 646 |
With loop-start lines you need to set the LS-Disconnect to YES. Default is NO.
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Joined: May 2003
Posts: 50
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That was the 1st thing I checked.
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Joined: Apr 2002
Posts: 646
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Are you getting a disconnect signal from the CO? Put a meter on the line and see if the polarity reverses or the current goes to zero when the far end hangs up.
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Joined: May 2003
Posts: 50
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Joined: May 2003
Posts: 50 |
I did not check that. I removed the line from the switch on an active call and the switch did not disconnect. That leads me to believe that the switch is not working right.
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