|
|
|
|
Joined: Aug 2004
Posts: 22
Member
|
|
Member
Joined: Aug 2004
Posts: 22 |
How do you set the AA to answer any incoming calls after 6 rings during day service? Right now the operator is getting the call sent to the operator mail box. On night service, the AA is picking up after 2 rings.
|
|
|
|
|
Joined: Jul 2001
Posts: 126
Member
|
|
Member
Joined: Jul 2001
Posts: 126 |
Are the lines going directly into the MMail, or are they in a switch?
|
|
|
|
|
Joined: Aug 2004
Posts: 22
Member
|
|
Member
Joined: Aug 2004
Posts: 22 |
The line are into a Legend and the AA is scheduled through Legend mode.
|
|
|
|
|
Joined: Jul 2001
Posts: 126
Member
|
|
Member
Joined: Jul 2001
Posts: 126 |
If you have the lines/pools assigned to the stations that cover to the voicemail, you can have the voicemail ports set to delay. I am not sure if this is 6 rings.
|
|
|
|
|
Joined: Aug 2004
Posts: 22
Member
|
|
Member
Joined: Aug 2004
Posts: 22 |
Both ports are allocated to AA
|
|
|
|
Forums84
Topics94,526
Posts640,017
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Yoda),
294
guests, and
53
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
