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Joined: Aug 2004
Posts: 22
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OP
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Joined: Aug 2004
Posts: 22 |
How do you set the AA to answer any incoming calls after 6 rings during day service? Right now the operator is getting the call sent to the operator mail box. On night service, the AA is picking up after 2 rings.
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Joined: Jul 2001
Posts: 126
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Joined: Jul 2001
Posts: 126 |
Are the lines going directly into the MMail, or are they in a switch?
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Joined: Aug 2004
Posts: 22
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OP
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Joined: Aug 2004
Posts: 22 |
The line are into a Legend and the AA is scheduled through Legend mode.
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Joined: Jul 2001
Posts: 126
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Member
Joined: Jul 2001
Posts: 126 |
If you have the lines/pools assigned to the stations that cover to the voicemail, you can have the voicemail ports set to delay. I am not sure if this is 6 rings.
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Joined: Aug 2004
Posts: 22
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OP
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Joined: Aug 2004
Posts: 22 |
Both ports are allocated to AA
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