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#71984 09/14/04 09:34 AM
Joined: Sep 2004
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I know the answer to this is simple. But it would take me a few weeks of trial and error to figure this out. When I pick up the phone and Dial an inside ext. My phone will pick up the Voice Ex Announce button and not a regular line. How do I change this so when I pick up the phone it will default to a regular line when I'm calling internally?

Thanks

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#71985 09/14/04 01:46 PM
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Moderator-Avaya-Lucent, Antique Tele
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First you'll need to tell us what phone system you have, then someone would be able to answer your question

#71986 09/15/04 02:20 AM
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I have a Merlin Legend System R6.1 With Merlin Mail

#71987 09/15/04 02:28 AM
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If you do not have a programming manual for the system, go to the Avaya web site and download one for free. Do a little reading so that you have at least a basic understanding of programming. This will make understanding what a tech posts back a lot easier.

#71988 09/15/04 02:33 AM
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I have the basic understanding of programing I use WinSPM. Can any one help me?

#71989 09/15/04 02:54 AM
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Feature 00, Press any intercom, dial **14 touch the lines in the order you want them to pick up, **14 to end


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