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#72017 09/16/04 11:05 AM
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CAN YOU HAVE 2 DIFF MOH SOURCES FOR 2 DIFF COMPANIES SHARING THE SAME IP OFFICE

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#72018 09/17/04 11:38 AM
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<font face="Verdana, Arial" size="2">Originally posted by dalasace:
CAN YOU HAVE 2 DIFF MOH SOURCES FOR 2 DIFF COMPANIES SHARING THE SAME IP OFFICE </font>

Avaya IP Office will only accept 1 Music on Hold Source. I can email info to you if you would like. Good Luck!!

#72019 09/17/04 07:24 PM
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THANKS, I HEARD THAT POSS YOU COULD HAVE A 2ND SOURCE PLAY SOMETHING DIFF THAT WOULD CONNECT DIRECTLY TO THE CO LINES B4 THE SYSTEM BY PUTING THEM ON HOLD?? BUT NO CONFIRM JUST YET!!!

#72020 04/21/05 06:43 PM
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<font face="Verdana, Arial" size="2">Originally posted by dalasace:
THANKS, I HEARD THAT POSS YOU COULD HAVE A 2ND SOURCE PLAY SOMETHING DIFF THAT WOULD CONNECT DIRECTLY TO THE CO LINES B4 THE SYSTEM BY PUTING THEM ON HOLD?? BUT NO CONFIRM JUST YET!!!</font>


Actually, i just installed za new IP office system, it has internal M.O. hold, and external M.O.Hold they can not work together , the internal one is a .wav file you bumb it to ip manager, during reboot the ip office system will take it , you do not need to connect stereo or any other type of music.

But the problem with that ( which I am not sure) they told me if you have power outage or if you turn the system off you will loose the m.o.hold ??

thanks


Abe
#72021 04/21/05 06:45 PM
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Does anyone tried the internal M.O.Hold ??

which is musichold.wav file.

??


Abe
#72022 04/22/05 01:47 AM
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You create the music.wav file and place it in the manager folder. It works very well. I have not seen a way for multiple music sources to be played yet.

#72023 04/25/05 06:55 PM
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<font face="Verdana, Arial" size="2">Originally posted by gkar:
You create the music.wav file and place it in the manager folder. It works very well. I have not seen a way for multiple music sources to be played yet.</font>

What about if shut down the ip office for 5 seconds you have to reinstall the wave file again,(M.O.H) and we had to go to the customer side and connect our laptop and install the wav filke in the ip office again did you have that problem??

[This message has been edited by abeawada (edited April 25, 2005).]

[This message has been edited by abeawada (edited April 25, 2005).]


Abe
#72024 04/26/05 12:32 AM
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I have the music file loaded on the VM Pro PC along with the licence server, Manager, and docs. Running the PC as the time server also. You can install manager on any local PC. Why would you use a music file and not have it on site? You could RAS in to reinstall it.


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