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Joined: Nov 2004
Posts: 2
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OP
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Joined: Nov 2004
Posts: 2 |
Please help, I know enough to be dangerous, but cannot figure this out. I recently installed a voicemail box to a new extension, the employee recorded the greeting and when i called the ext. it went voicemail and played the greeting, but when i called the phone # it play the general voice recording, now it plays the generic greeting for either or. It has a voice messaging card, and is a partner. Please Help.
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
the main greeting plays when you call in if its programmed correctly it sounds like u have to record the main greeting " thank you for calling xyz corp if u know your parties x dial it now " then dial ext 10-11 etc and it will go to ext ring and then go to v/m if your asking something else pls advise do u have prg 206 programmed for group 7 for out side lines and prog #505 prg for x assigned for card like x78/x79
[This message has been edited by KENB (edited November 18, 2004).]
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
<font face="Verdana, Arial" size="2">Originally posted by KENB: the main greeting plays when you call in if its programmed correctly it sounds like u have to record the main greeting " thank you for calling xyz corp if u know your parties x dial it now " then dial ext 10-11 etc and it will go to ext ring and then go to v/m if your asking something else pls advise do u have prg 206 programmed for group 7 for out side lines and prog #505 prg for x assigned for card like x78/x79 if you call co line and 2 answer at once look at # 505 and make sure the 2 v/m ext for for card are assigned and no others go thru every ext not assigned is programmed n/a [This message has been edited by KENB (edited November 18, 2004).]</font>
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