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#72636 11/18/04 04:45 PM
Joined: Nov 2004
Posts: 2
kidcomm Offline OP
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Please help,
I know enough to be dangerous, but cannot figure this out. I recently installed a voicemail box to a new extension, the employee recorded the greeting and when i called the ext. it went voicemail and played the greeting, but when i called the phone # it play the general voice recording, now it plays the generic greeting for either or. It has a voice messaging card, and is a partner. Please Help.

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#72637 11/18/04 06:47 PM
Joined: Apr 2004
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the main greeting plays when you call in
if its programmed correctly
it sounds like u have to record the main greeting " thank you for calling xyz corp
if u know your parties x dial it now "
then dial ext 10-11 etc and it will go to
ext ring and then go to v/m
if your asking something else pls advise
do u have prg 206 programmed for group 7
for out side lines
and
prog #505 prg for x assigned for card like x78/x79

[This message has been edited by KENB (edited November 18, 2004).]

#72638 11/18/04 07:10 PM
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Quote
<font face="Verdana, Arial" size="2">Originally posted by KENB:
the main greeting plays when you call in
if its programmed correctly
it sounds like u have to record the main greeting " thank you for calling xyz corp
if u know your parties x dial it now "
then dial ext 10-11 etc and it will go to
ext ring and then go to v/m
if your asking something else pls advise
do u have prg 206 programmed for group 7
for out side lines
and
prog #505 prg for x assigned for card like x78/x79
if you call co line and 2 answer at once
look at # 505 and make sure the 2 v/m ext for for card are assigned and no others go thru every ext not assigned is programmed n/a
[This message has been edited by KENB (edited November 18, 2004).]
</font>


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