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Joined: Dec 2004
Posts: 3
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OP
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Joined: Dec 2004
Posts: 3 |
On our Legend system, I have one extension that gets the warble (error) sound everytime I dial 9 for an outside line. I can dial internal extensions OK, and I am receiving outside calls. I just can't dial out. Any ideas?
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Joined: Feb 2004
Posts: 454
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Joined: Feb 2004
Posts: 454 |
sounds like you don't have the lines assigned to that extension.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Check your Assigning/Unassigning Trucks or Pools to Extensions. More then likely it is not assigned.
You can even do a Copying Line/Trunk button assignments if you want.
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Joined: Jul 2001
Posts: 3,320 Likes: 7
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,320 Likes: 7 |
Since you're using a Legend, and you're dialing 9 for outbound calls, the extension is probably restricted. There are several places in the Legend programming that it can be accomplished. If you are not familiar with programming this system (it's pretty funky!) you might want to contact someone local to do it for you, or look into someone that can program it remotely for you.
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Joined: Dec 2004
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I found on the Legend terminal where I could copy lines/trunks from one extension to another, but that didn't seem to work.....
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Joined: Dec 2004
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<font face="Verdana, Arial" size="2">Originally posted by jminnis:
I found on the Legend terminal where I could copy lines/trunks from one extension to another, but that didn't seem to work.....</font> I started over and now it seems to be working. Thanks for all your help.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
good to see you got it going
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