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#73011 01/03/05 01:07 PM
Joined: Jun 2004
Posts: 4,552
Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
Likes: 5
I have a customer who wants to add CID to their Merlin Legend system. They are quite a drive away, so I am wondering if there is a way for them to check the version of the system. I can't seem to locate the instructions in my book on finding the version. If this is something not easily done by the customer, and I do need to take a drive up there, can you please give me the instructions how I could find the version. I'm thinking it is on a sticker on the processor, but if it can be found using a phone, it might save me a trip, or at least some trouble (if the sticker is not there). Thanks!

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#73012 01/03/05 02:34 PM
Joined: Apr 2004
Posts: 4,991
Member
*****
Member
*****
Joined: Apr 2004
Posts: 4,991
try from console

menu-----maintence----system-----------
inventory --- display should give info

this may give you slot 00
you can talk to customer on console
while they do this and back them out
if a problem
i took this from r3 programming hope it works for u

#73013 01/04/05 12:52 AM
Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
***
Moderator-ESI, Shoretel
***
Joined: Aug 2002
Posts: 2,608
from intercom dial tone on a display phone enter feature 05 - version will show in display

#73014 01/04/05 02:14 AM
Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
***
Moderator-ESI, Shoretel
***
Joined: Aug 2002
Posts: 2,608
Sorry - it is star (*) followed by 05


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