Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#73462 02/12/05 01:05 AM
Joined: Mar 2004
Posts: 253
locg Offline OP
Member
OP Offline
Member
Joined: Mar 2004
Posts: 253
I have another problem with this buggy release of a processor. when employees hang up they hear a burst of the on hold music after every call.

[This message has been edited by locg (edited February 12, 2005).]

Atcom VoIP Demo
VoIP Demo
#73463 02/13/05 07:18 AM
Joined: Apr 2004
Posts: 4,991
Member
*****
Offline
Member
*****
Joined: Apr 2004
Posts: 4,991
i had voice quality issues with r7
and had to swap the box
now the customer is complaining about
moh which is not clear
the moh is a neltech sonorous which is
a good player
i picked mine in nj from a company starting
with a t .i was wondering since your from ny if you did the same and they have a bad lot
of r7 units
ken

#73464 02/13/05 06:24 PM
Joined: Mar 2004
Posts: 253
locg Offline OP
Member
OP Offline
Member
Joined: Mar 2004
Posts: 253
naw I bought it from metroline. So far I've had a strange issue with all r7's I've installed

#73465 02/15/05 07:12 PM
Joined: Mar 2004
Posts: 253
locg Offline OP
Member
OP Offline
Member
Joined: Mar 2004
Posts: 253
the solutin to this if you guys run in to this is turning on and off bgmusic on the set

#73466 02/16/05 07:03 PM
Joined: Apr 2002
Posts: 646
Member
Offline
Member
Joined: Apr 2002
Posts: 646
We have done many with no problems. Do you guys default yours out of the box? Avaya recommends defaulting it twice to make sure everything is cleared from EMI and scanning during shipping.

#73467 02/16/05 08:17 PM
Joined: Mar 2001
Posts: 7,350
RIP Admin
*****
Offline
RIP Admin
*****
Joined: Mar 2001
Posts: 7,350
Only had the first 2 or 3 that where bad, there was a known bad lot made but they should be long gone by now, haven't had any problems with all the rest we have put in, gkar is right about doing a default upon startup.


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com]
Telrad Digital Programmer networked and standard kits available.
Commercial and Residential All Types Phone Service
#73468 02/17/05 07:06 AM
Joined: Mar 2004
Posts: 253
locg Offline OP
Member
OP Offline
Member
Joined: Mar 2004
Posts: 253
why does the r7 need a firmware upgrade to recognize a t-1 module? i would think they would come standard.

#73469 02/17/05 07:08 AM
Joined: Mar 2001
Posts: 7,350
RIP Admin
*****
Offline
RIP Admin
*****
Joined: Mar 2001
Posts: 7,350
It's more of a patch then a upgrade.


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com]
Telrad Digital Programmer networked and standard kits available.
Commercial and Residential All Types Phone Service

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,879
Posts637,001
Members49,673
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
briguy, Eddie Mac, Georg Andreev, kate85034, rodapech, Stormin Protection
Newest Members
APInc, m1cashman, jonnycom, XJR9000, BitBang
49,673 Registered Users
Top Posters(30 Days)
Toner 10
teleco 6
dexman 5
jsaad 5
Shahza 4
tim10 4
Who's Online Now
0 members (), 91 guests, and 18 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5