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Joined: Oct 2003
Posts: 694
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Member
Joined: Oct 2003
Posts: 694 |
I have a 308 in a 5 slot carrier and the extentions appear to all be programmed for auto ext privacy, but the customer claims they can still pick up on a call in progress. What am I missing?
thanks
emmitt
Shawn Connect Telecom www.connecttelecom.us In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
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Joined: Mar 2004
Posts: 188
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Joined: Mar 2004
Posts: 188 |
Are you doing the checking under #304?
Cheryl McLean
Communications Done Right
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Make sure that you have all your stations assigned for Auto Ext Privacy. If you have a few off then they will be able to be listened to.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
If you have a Privacy button on the set, even with Auto Privacy turned ON, the customer can toggle it OFF.
Anyone have a Privacy button on their set?
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Russ runs a local service and private tech center. [/url]
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