|
|
|
|
Joined: Mar 2005
Posts: 61
Member
|
|
Member
Joined: Mar 2005
Posts: 61 |
this weekend (hopefully finishing tommorrow)I'm cutting over pvm 7.0 attached to a acs 5.0 configured for both day and night service messages the problem is that only the night message answers with the night service button in day mode. The pvm 7.0 is in the fourth slot ext 34-39. Ive gone over the vm and acs config and i"m pulling the hair out my head. Any help would be great while i still have some left.
Thanks in advance
|
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
I don't quite understand your post, are you controlling it with the Night button or are you using the Schedule controller?
In other words are you controlling it by the switch or the VM.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
|
|
|
|
|
Joined: Apr 2002
Posts: 646
Member
|
|
Member
Joined: Apr 2002
Posts: 646 |
You need to change the schedule & controller. Go to where you configured your Day and Night Attnd's and listen to the rest of the menu. You will need to set up a time control schedule
|
|
|
|
|
Joined: Feb 2005
Posts: 12,356 Likes: 4
Member
|
|
Member
Joined: Feb 2005
Posts: 12,356 Likes: 4 |
Make sure you have all your VM ports programmed properly- #505 group7. Only one port is used to receive the information from the switch to change from day to night and if it is not programmed that is not going to happen.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
|
|
|
|
|
Joined: Mar 2005
Posts: 61
Member
|
|
Member
Joined: Mar 2005
Posts: 61 |
thanks guys
I have recorded the day and the night messages and the night service button will be used to toggle between the two. i cant figure why it would grab the night mode as opposed to the day mode. without pointing it you wouldthink it would go to day mode. i will double check my config in group call distribution 505. Any other thoughts??
|
|
|
|
|
Joined: Apr 2002
Posts: 646
Member
|
|
Member
Joined: Apr 2002
Posts: 646 |
Do you understand the auto-attendant schedule and controller funtions?
|
|
|
|
|
Joined: Mar 2005
Posts: 61
Member
|
|
Member
Joined: Mar 2005
Posts: 61 |
gkar, the default for the schedule/controller that i recalled was night button. some how i reconfiguered the schedule to- day- closed all. reset it to schedule with night button and everthing ok. not using the schedule feature before does the night meu button toggle between day and night or just change to night mode? thanks
|
|
|
|
|
Joined: Mar 2002
Posts: 117
Member
|
|
Member
Joined: Mar 2002
Posts: 117 |
The system will always remain in Day mode unless you press the night button if you have it set to follow the control unit and not a schedule. So it is not really a toggle per se.
|
|
|
|
Forums84
Topics94,525
Posts640,011
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
154
guests, and
34
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
