Hey Folks,

I have a vector that's behaving oddly, I'm hoping you can shed some light on what I'm doing wrong. Basically, I wrote a little IVR app to announce the expected wait time to a customer. It works fine, the call is queued, hears music for 3 mins, connects to the IVR and is told the expected wait time, and is dropped back into the PBX hearing music. The music plays for 3 mins, then there is dead air for a sec, and back to music, it never re-connects to the IVR... Can a converse-on only be used one time in a vector? Is there a way to log the converse-on failure in the definity?


1 wait-time 0 secs hearing ringback
2 queue-to skill 71 pri m
3 wait time 180 secs hearing music
4 converse-on skill 61 pri m passing wait and none
5 goto step 3 if unconditionally
6 stop