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I need help on how to change when a customer pushes 0, I need to change the extension!!!
Cindi
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What system are we talking about?
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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<font face="Verdana, Arial" size="2">Originally posted by dtmf:
What system are we talking about?</font> LUCENT
Cindi
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I understand it's a Lucent, what system is it? Partner, Magix, Legend, Definity and what mail is working with the switch.
Russ runs a local service and private tech center. [/url]
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PARTNER AND I'M NOT SURE ABOUT WHICH MAIL IS WORKING THE SWITCH IT HAS THIS # 518-456-341 DOES THAT HELP?
Cindi
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What does it say when you press the VM button (Welcome to Partner Mail xxx) xxx=mail system.
Russ runs a local service and private tech center. [/url]
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WELCOME TO PARTNER MAIL-VS ALSO THANK YOU FOR HELPING ME
Cindi
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Ok, if it's a VS then it has to be VS5 in order to change the 0-time out to another station, are you comfortable going in as the admin? If not give me a call. number is in my profile
[This message has been edited by dtmf (edited July 26, 2005).]
Russ runs a local service and private tech center. [/url]
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I think I am ok with going in if you will just tell me what to do, and again Thank You! If I can't do it I will call you.
Cindi
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Go in and in the auto attn selector codes you will be able to change the 0-time out to a diiferent station if you have VS5, if it's VS4 and below it will not have that option and you won't be able to change it.
Russ runs a local service and private tech center. [/url]
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THANK YOU SO MUCH I WILL TRY AND LET YOU KNOW THANKS
Cindi
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I HATE TO KEEP BOTHERING YOU BUT CAN YOU GIVE ME MORE DETAIL ON GETTING INTO ADIM?? THANKS
Cindi
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If I were you I would go to avaya.com and download the manual, the step by step info you need is all in there.
Russ runs a local service and private tech center. [/url]
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thank you so much for your help the person who did this quit and now we are lost well fired. thank you for your help.
Cindi
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the default is log in to VM using 0# with the default password. if [default password] doesnt work.. then its been changed and as far as i know there is no way to retrieve it other than resetting the system
[posting passwords for system changed are not to be posted in the public forum.]
[This message has been edited by test-ok (edited August 02, 2005).]
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You can bypass and change the password but it won't be posted on the open board.
Russ runs a local service and private tech center. [/url]
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I have the pass word to voice mail
Cindi
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I ALSO HAVE 2 BOOKS HERE FOR LUCENT CAN YOU TELL ME WHERE TO FIND THIS IN THE MANUAL??? THANK YOU SO MUCH.
Cindi
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Lucent became Avaya. The manuals for all Avaya/Lucent/AT&T phone systems, Voice mails, etc... are available for download on the Avaya web site. ------------------ Avaya Telephone Repair Toshiba Telephone Repair
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RIP Admin
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It would be in the VS manual in the Auto Attn and selector codes. But like I said it will have to be VS5 to have that option.
Russ runs a local service and private tech center. [/url]
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