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Joined: Aug 2003
Posts: 226
JBW
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Posts: 226
What programs are associated with logging caller Id calls. The caller Id displays on incoming calls but I need a way to review missed calls.
Thanks
JBW

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Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Jun 2005
Posts: 2,256
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Joined: Jun 2005
Posts: 2,256
You have to set up a caller ID inspect button on the phone.Also call log answered calls/all calls in the programming has to be set.

------------------
Richard


Richard
AVAYA-NORTEL-SAMSUNG-PANASONIC-MITEL
www.acceleratedtelecom.com
Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991
1- call logging #317/318/319 were3 choices
in acs 319 is log all calls
it must be assigned to one display set for logging

2- inspect button is f17

3- logging button f23

3- name button f16

4- I use 319 log all at x10

[This message has been edited by KENB (edited August 20, 2005).]

[This message has been edited by KENB (edited August 20, 2005).]


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