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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
What is the talk time feature of the Magix for? Tapit is telling a customer that they can monitor this, but we can't seem to get the smdr to spit it out.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
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Joined: Aug 2005
Posts: 17
Member
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Member
Joined: Aug 2005
Posts: 17 |
With the SMDR Talk Time option enabled, call timing for incoming calls to Auto Logout or Auto
Logout Calling Groups begins when the system detects the call.
>>> as per the manual on page 128. Note that it is for incoming calls only to Auto Logout or Auto Logout Calling Groups.
Hope this helps.
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