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I do not have a Admin port, just the LAN and RS232 port.
Karl
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Joined: Dec 2005
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Spam Hunter
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Spam Hunter
Joined: Dec 2005
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Are you trying to administer the processor or voicemail :confused:
There is an Admin port on the front of the R7 processor. In a 5 module holder, the processor is located smack dab in the middle (Slot #3). LAN and RS232 ports are found on a voicemail module.
I Love FEATURE 00
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Joined: Oct 2008
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Trying to administer VM. I cannot connect through the COM port.
Karl
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Joined: Feb 2005
Posts: 12,344 Likes: 3
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Well, ok. Lets start with using the right software. That would be Partner Messaging Administration. You administer the messaging system through the ethernet LAN port either via your network from any PC running Partner Messaging Administration or with a crossover cable directly from a PC.
To change the messaging system IP you need to connect the the RS-232 port as you were doing and use Hyperterminal to communicate.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Apr 2002
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Joefish711 started this post. Did you resolve your connection problems?
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Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
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If this is an R7 messaging, you can change the IP on your pc to the default IP of the voicemail (adding 1 to the last octet) and change the IP to something on your subnet. If it is older, you will not get the option of changing an IP through the web based version.
KHolt, if you need assistance, I would start another thread. Or let me know, I could come out and get it to work for you.
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Joined: Oct 2008
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I get the LAN port. I am assuming I can connect with an ethernet cable to the switch. The pin out would be the same on each end.
When you say a "crossover cable directly from a PC, is this a straight through cable or a "crossover" with a different pin out on each end?
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Joined: Jun 2001
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Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
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kholt, You may want to start a new topic with your own question. The original poster of the thread was trying to connect to the ACS processor not the VM. Also, you will get results quicker to state exactly what release phone system and VM you have. Oh, and  to the board.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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