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Joined: Apr 2005
Posts: 20
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Member
Joined: Apr 2005
Posts: 20 |
When a employee tries to access any of their VM messages, all they hear is the phone ringing, but they can't get to the message. They dial for VM. Enter their ext. and password, select to get any messages (old or new), and then when they try to listen to the messages, they here the phone ringing, like they are making a call. Any ideas.....
Merlin Messaging R2 is the system....
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
It is probably a mistaken voice mail message of a phone ringing - press *3 and see if you can delete it.
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Joined: Apr 2005
Posts: 20
Member
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Member
Joined: Apr 2005
Posts: 20 |
Oops.....You're right. Thanks.
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Joined: Apr 2004
Posts: 207
Chris Howard
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Chris Howard
Joined: Apr 2004
Posts: 207 |
Did this problem just start, and how long have you had the voice mail system.
William C. Howard
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Joined: Jun 2005
Posts: 50
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Member
Joined: Jun 2005
Posts: 50 |
haha i would have never thought of that.. good times
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