web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#79205 04/08/06 10:22 AM
Joined: Apr 2006
Posts: 32
Member
Member
Offline
Joined: Apr 2006
Posts: 32
Voice mail is very new to me. The main purpose is to set up the Automated Attendant. In order to simplify the practice, the configuration is Legend C1 power; cke4 processor (Legend R7, V11);
408 GS/LS MLX; and 007 MLM 4-port.

Processor was reset back to factory default, system was renumberrd to default 3-digit.
Mermail mail system initial programming and Merlend legend communication system programming were performed. VM was set for single attendant, all ports were assigned for
automated attendant, no delayed ring was set.
After I used my cell phone to call, the PROBLEMS are (1) the vm anwsered at 4 rings, instead of 1 ring; (2) immediately said 100 is not available, transfeeing call, please hold.

Any help would be highly appreciated!

Thanks!

Please

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
***
Moderator-ESI, Shoretel
***
Joined: Aug 2002
Posts: 2,608
I would suggest you call an Avaya dealer near you. A few hundred bucks for a service call would get you squared away and give you someone to call going forward. Let us know where you are and we can hook you up.

Joined: Apr 2006
Posts: 32
Member
Member
Offline
Joined: Apr 2006
Posts: 32
My zip code is 08302.
Thanks

Joined: Apr 2005
Posts: 17
Member
Member
Offline
Joined: Apr 2005
Posts: 17
I can fix that in a flash. Do you still need help, if so e-mail me at [email protected]

Joined: Apr 2006
Posts: 32
Member
Member
Offline
Joined: Apr 2006
Posts: 32
Set Class 15 (AA1) for mailbox 100 to solve
the problem.

Thanks for all helps, Mark


Link Copied to Clipboard
Newest Topics
IPOFFICE 500
by Not_sirius - 05/20/25 08:15 PM
cat 6 cabling failed to certifiy
by jacktel - 05/18/25 05:55 AM
Inter-Tel Axxess - Change IP's?
by alphagsc - 05/14/25 08:18 PM
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
Forum Statistics
Forums84
Topics94,529
Posts640,026
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
hbiss 4
Toner 3
Who's Online Now
1 members (justbill), 345 guests, and 46 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0