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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
Are the mailboxes and extensions in the business
and the house the same.
You may need to reassign the mailboxes 01-02 Etc
to the correct extensions in the house.
You said i think that the mail answers and takes a message so i assume #505 is 78/79 no others .
and you have voice mail cover assigned on exts in house
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Joined: Feb 2005
Posts: 12,358 Likes: 4
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Joined: Feb 2005
Posts: 12,358 Likes: 4 |
What you should have done is defaulted the VM when you re-used it. I would do that now instead of fooling around trying to figure out what's wrong.
You will then have 8 mailboxes assigned to extensions 10 through 17.
Do that and if it still doesn't work let us know.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Oct 2005
Posts: 105
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Joined: Oct 2005
Posts: 105 |
Hal I did that and the message light still doesn't come on.
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Can you call Intercom 78 and 79 and get each to answer with the Voice Mail greeting?
Put an auto-intercom button for 78 & 79 on a set, and watch the port activity, especially 79 after a message has been left.
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Joined: Oct 2005
Posts: 105
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Joined: Oct 2005
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