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Joined: Apr 2005
Posts: 1,138
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Joined: Apr 2005
Posts: 1,138 |
The issue is maintenance. Avaya doesn't maintain old equipemnt. If they did, people would still be running system 75's. If you want to have Avaya maintenance you must upgrade. If not, look to a BP or 3rd party for maintenace.
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Joined: Dec 2005
Posts: 1,716
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Posts: 1,716 |
Originally posted by Dvader:
The ? I have...is why stick with Avaya or a BP..
if they keep pushing expensive upgrades. The
Definity has always been a very realible switch.
Replacement parts are getting cheaper all the time.
So what is the big issue???? Well, I don't know how things are in Apple Valley, but here in Meridian, a few miles from civilization, I like the long arm of Avaya to be available. ... Wait, I hear the train coming in from Petticoat Junction....
Candor - Intelligence - Good Will
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Joined: Jul 2005
Posts: 126
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It's nice to know that your customers are willing
to paid such a steep price to keep Avaya tech support around. How much can go wrong with a Definity PBX in a year to justify their contract????????
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Joined: Dec 2005
Posts: 1,716
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Joined: Dec 2005
Posts: 1,716 |
Originally posted by Dvader:
It's nice to know that your customers are willing
to paid such a steep price to keep Avaya tech support around. How much can go wrong with a Definity PBX in a year to justify their contract???????? Not much goes wrong but when it does I want immediate support from the manufacturer. Having a service agreement gives us priority over customers who do not have an agreement.
Candor - Intelligence - Good Will
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