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Joined: Nov 2006
Posts: 6
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Joined: Nov 2006
Posts: 6 |
I'm doing a new install for our phone system at work. In the carrier I have: slot 1= 012E module ,slot 2 = Partner Messaging with 4-port card ,slot 3 = Partner ACS 7.0 91E. I have tried to setup everything by following the avaya manuals but I cannot access the voicemail system. Int 777 either gets a busy signal or just rings forever. Outside calls get 2 rings and then a message, "transfering to partner messaging systems", then it rings a couple of times and the message is heard again, this is repeated forever. Hunt Group 7 has extensions 27,28,29,30 assigned. I have done all of the setup through the PC software for both the processor and the messaging system. Thanks for any help you can provide.
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Joined: Apr 2005
Posts: 17
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Joined: Apr 2005
Posts: 17 |
I believe your VM ports should be 31,32,33,34 according the card layout you provided
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Joined: Apr 2005
Posts: 17
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Joined: Apr 2005
Posts: 17 |
Always start your count of stations at the Processor in the center slot and then go to the slot to the far left and continue from there.
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Joined: Nov 2006
Posts: 6
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Joined: Nov 2006
Posts: 6 |
That was it (ports should be 31-34). Thanks for your help.
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