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Joined: Mar 2004
Posts: 15
Member
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Member
Joined: Mar 2004
Posts: 15 |
Our customer changed the password to the VM Card and need us to get in and fix it. Can someone Send me some info on this?
John Boy
When all else fails,
Get a bigger hammer.
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Joined: Dec 2005
Posts: 9,181 Likes: 9
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,181 Likes: 9 |
Did they change the Admin password or the password to a regular mailbox?
If the Admin password was changed, one of the Avaya Mods can reset it for you for a small fee.
If the password to a mailbox was changed, log in as the Admin and reset it.
I Love FEATURE 00
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Joined: Mar 2004
Posts: 15
Member
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Member
Joined: Mar 2004
Posts: 15 |
no, unfortunately it was the Admin Password. I pulled the VM card out and put a different one in Temporarily and brought it back to our shop so i can work on it, trying to gain access.
John Boy
When all else fails,
Get a bigger hammer.
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Joined: Dec 2005
Posts: 9,181 Likes: 9
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,181 Likes: 9 |
One of the Mods should be checking in soon.
I Love FEATURE 00
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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