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Joined: May 2006
Posts: 13
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OP
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Joined: May 2006
Posts: 13 |
Am setting up a new IP500 and did a save config immediate. Now system is stuck in a loop doing a restart. I have tried doing a reset by holding the reset button but that doesnt seem to work.
Is there another way of clearing all data back to default ?
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Joined: May 2004
Posts: 1,665 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,665 Likes: 4 |
Before you put your config on it, did you upgrade the firmware? IP500 ships with 4.0.0 which is a non functioning software release...
look in tech bulletin 80 on page 13. You might want to do that first, but if you hold the reset button for 30-40 seconds the CPU LED, will go red....release it and it will wipe it out.
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Joined: Mar 2002
Posts: 411
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Joined: Mar 2002
Posts: 411 |
You can also use the serial port and some AT commands to clear out the configuration. Be careful with them - it's possible to erase all of the software also.
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