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Joined: Sep 2005
Posts: 472
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Joined: Sep 2005
Posts: 472 |
Installed a new system with R7 processor. Customer had a wheelock ringer that was was set up on extension on the original older Partner and it worked fine. It will not ring on the new processor. I also tried a Duophone ringer and it does not work either. Anyone else have this problem?
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
I've found the same thing on upgrades the ACS doesn't seem to put out the ring voltage the older partners did
Skip
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Serving SW and West central Fl since 1984
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Joined: Sep 2005
Posts: 472
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That was my thinking, not enough ring current. Has anybody found a ringer that will work?
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Joined: Oct 2001
Posts: 4,043
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Joined: Oct 2001
Posts: 4,043 |
Telcom, you may want to make sure that 308 is set to "not active" for that ringer port and also try setting 309 to "machine".
This may help.
MrG
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
If Mr G's suggestions doesn't work , Sandman has a ring booster for VOIP that I'm thinking might work
Skip
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Serving SW and West central Fl since 1984
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Joined: Sep 2005
Posts: 472
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Hey guys I appreciate it. I will give that a shot!
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Do you have a 206 left over from the old system, and an open slot in the carrier? If so, put it back in just for the bell.
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Joined: Dec 2005
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
And????????????? What finally made the customer happy? John C.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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