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#8564 11/11/05 10:37 AM
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gotta customer with a switch covering several buildings on a campus. all extension are on copper.
two faxes on rstu cards. when they attempt to fax between these two particular machines they seem to time out allowing say 2 pages of a three page document to be transmitted. antbody have any ideas.
m

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#8565 11/11/05 11:32 AM
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I'm not familar with the units you are talking about, but if the problem is only on campus sounds to me like the levels are too hot.


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#8566 11/11/05 03:01 PM
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RSTU = Toshiba. How far between buildings? Have you added the 48V card? Call voice from one to the other and check for noise and volume.


Joe
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No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
#8567 11/12/05 01:24 PM
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thanks for the input. i told the cust to try a few things. one was a voice call but i have not heard back yet. it should have a the 48v pcb in it but i didn,t order the equip originally so i dont have the paperwork. maybe i can tell in admin. anyway for sure i will check when i go to the jobsite.
thanks again.
m


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