Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Ghost in the machine?
#85784 08/01/07 08:37 PM
Joined: Dec 2005
Posts: 268
Herk Offline OP
Member
OP Offline
Member
Joined: Dec 2005
Posts: 268
Has anyone ever heard of an ACS R6 (in a 5 slot with 2 206 cards along with the processor) with PCMCIA Large VM leaving ghost messages of just static and nothing showing up on Caller ID for the call? I have a customer where we just put in the above mentioned system a little over a year ago and they say that they are getting like 10 to 15 messages per night at all hours and nothing at all shows up on the call log or on the Caller ID unit in front of the system. It is in 2 mailboxes only and happens randomly where some nights are perfectly normal and others are bombarded with "ghost messages" of nothing but a loud static hiss sounding noise. I have deleted the two mailboxes in question and re-made them hoping to get rid of the problem but was wondering if anyone in here with all this accumulated experience has ever encountered such a situation? Any suggestions and or comments are appreciated except for anything concerning the performing of an exorcism that is...... Thank you.


When I die, I want to go peacefully in my sleep like my grandfather, not screaming and panicking like the passengers in his car.

http://www.dabcomm.com
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
Re: Ghost in the machine?
#85785 08/01/07 08:45 PM
Joined: Jan 2007
Posts: 1,921
Member
*****
Offline
Member
*****
Joined: Jan 2007
Posts: 1,921
I don't have an answer for you. However, I wanted to commend you for having a great sense of humor.

I still remember MY grandfather's last words. He said, "Tim....ughhhhh". And that was it.


"I think there is a world market for maybe five computers.", Thomas Watson, chairman of IBM (1943)
Re: Ghost in the machine?
#85786 08/01/07 10:43 PM
Joined: Feb 2007
Posts: 2,473
Member
Offline
Member
Joined: Feb 2007
Posts: 2,473
If your VM has a 0 ring at night you are not going to see any calls log or Caller ID because Caller ID comes between 1st and 2nd rings only and system cann't recorde it. Static in the MBs will probably pointed to bad PCMCIA.

Re: Ghost in the machine?
#85787 08/02/07 03:25 PM
Joined: Jun 2001
Posts: 10,947
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: Jun 2001
Posts: 10,947
What type phones did you put on the system?


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
Re: Ghost in the machine?
#85788 08/04/07 08:17 AM
Joined: Jan 2006
Posts: 229
Member
Offline
Member
Joined: Jan 2006
Posts: 229
Vad 60 may be on the right track with this one set night answer to 2 rings and check call id log ( set to log all calls).Then take a look around and see if the customer has any equipment pluged into one of the phone ports. The problem could be internal ie. modem, fax, alarm, credit card machine, any device that may have the ability to call out, it may be dialing on the intercom and going into vm.


Definition of an I.T. expert: A Person with the telephone number of the Person with the answer.
Re: Ghost in the machine?
#85789 08/05/07 09:02 PM
Joined: Dec 2005
Posts: 268
Herk Offline OP
Member
OP Offline
Member
Joined: Dec 2005
Posts: 268
Sorry took so long to reply, was out of town. Anyhow, the system doesn't really have a night mode, it is set to 4 rings standard because they keep an abnormal schedule there, so the caller ID should have time to get the call. The type of phones are standard euro style 18 btn display phones and one at the receptionist desk is the 34 btn euro style. As far as anything on the system besides actual keysets there "shouldn't" be but I am going to check that out in person because you never know how inviting any phone jack looks when someone wants to move an outbound fax or something. Thanks for the info, I am going to check into some more stuff. Might put in a loaner PCMCIA card and see if it clears things up. Thanks again.

Herk


When I die, I want to go peacefully in my sleep like my grandfather, not screaming and panicking like the passengers in his car.

http://www.dabcomm.com
Re: Ghost in the machine?
#85790 08/06/07 05:04 PM
Joined: Jun 2001
Posts: 10,947
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: Jun 2001
Posts: 10,947
Do they get these ghost calls any during the day?
I have had old MLS set's cause this,........but your not useing any.


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
Re: Ghost in the machine?
#85791 08/08/07 05:54 AM
Joined: Dec 2005
Posts: 268
Herk Offline OP
Member
OP Offline
Member
Joined: Dec 2005
Posts: 268
None of the older phones. Have put in a new PCMCIA card to see if that is the culprit, waiting on the customer to let us know.


When I die, I want to go peacefully in my sleep like my grandfather, not screaming and panicking like the passengers in his car.

http://www.dabcomm.com

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Vodavi Starplus DHS Unusual Events
by ABLE1 - 09/30/20 01:56 PM
WebRTC
by Coral Tech - 09/30/20 01:50 PM
SV9100 CP10
by teldata1 - 09/30/20 12:31 PM
SV9100 Software
by teldata1 - 09/30/20 11:41 AM
7100 Lan Printer Error
by RM SYSTEMS - 09/28/20 02:27 PM
Who's Online Now
29 members (BobRobert, metelcom, Carl Navarro, MooreTel, Hofman telekom, RonP, phonman123, Noobed2336, EV607797, Telesystems, hbiss, LenShustek, Professor Shadow, hitechcomm, Bob3470, ChrisRR, Touch Tone Tommy, nortelvoip, justbill, newtecky, Coral Tech, KRRath, jeffmoss26, dexman, Ruben, RATHER BE FISHING, teldata1, ABLE1, ILE), 263 guests, and 68 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,979
Posts637,382
Members49,357
Most Online5,661
May 23rd, 2018
Today's Birthdays
data-monkey, LightSRC, MW2012, Rob Caves, Sonny NJ, The Tech
Newest Members
Hanale, xware, Adam19871, tmr-afmk, Big Alan
49356 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 30
hbiss 13
Ruben 13
ABLE1 12
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners