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SMDR Record Output
#85904 08/09/07 08:39 AM
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dtctech Offline OP
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Is there a way to get SMDR records sent to a file or downloaded via remote access, without having a printer or Call Accounting System in place?

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Re: SMDR Record Output
#85905 08/09/07 08:42 AM
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Partner ACS 7.0

Re: SMDR Record Output
#85906 08/09/07 11:46 AM
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If you've got Ethernet access to the site, may I suggest trying a Comtrol Devicemaster RS-232. These boxes are about 4"l x 4"w x ½"h and can be seen at https://www.comtrol.com/products/catalog.asp?group=serialhubs.

This is a serial to IP converter. Software--which creates a virtual serial port on the host end--also comes with it. I use it for a hotel chain that requires SMDR data gathering from all remote locations.

I had to break off Pin #6 from the unit to eliminate a pesky hardware flow control issue that software couldn't see to bypass. But other than that, it works great.


"I think there is a world market for maybe five computers.", Thomas Watson, chairman of IBM (1943)
Re: SMDR Record Output
#85907 08/09/07 06:37 PM
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If you have a PC with a serial port connected to the switch, try ComWatch from Metropolis, found here https://www.metropolis.com/tools/ . This utility will append each received record to a text file, without needing to leave something like Hyperterminal running in the Capture mode.


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