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Joined: Apr 2004
Posts: 585
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Joined: Apr 2004
Posts: 585 |
My customer wants to check previous caller ids. I can do this on an analog set, but don't know how to do this with a Partner system. Can this be done, or can anything similar be done to check previous caller ids or calls?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
What release Partner are you working with?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jan 2007
Posts: 123
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Joined: Jan 2007
Posts: 123 |
you can program a caller id log button on a phone that has one free.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
krazie.............not all Partner's support CID.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jan 2007
Posts: 123
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Joined: Jan 2007
Posts: 123 |
yup i know that im an avaya BP
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
And.....................? :bang:
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Nov 2001
Posts: 88
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Joined: Nov 2001
Posts: 88 |
I too am trying to program this on one of our last Lucents left out there.
I've never worked much on Lucents, I programmed a blank button for Call log, and enable features 317-319 for both lines and concerned extensions.
Problem is the call log button does not seem to be working right? I know you must be on 2.0 or later but I couldn't find out how to check the version on the system?
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Joined: Oct 2004
Posts: 21
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Joined: Oct 2004
Posts: 21 |
F59 will give you the release.
Did you set a F23 key on the extension that logs all calls?
"You'll find me ridin' West on the Southern trail, heading North into Wyoming."
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