Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Avaya IP Office Watchguard Issues.....HELP!!!
#86320 09/14/07 05:51 AM
Joined: Sep 2006
Posts: 28
mweise Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 28
Need HELP!!! I am connecting TWO IP Office units in two different cities ( IP406 & IP401) over a hardware VPN tunnel with Watchguard Firewalls on each end and cannot for the life of me get them connected. I have setup the IP Lines, IP Routing, etc. What puzzles me is I can Ping any IP address on the other side both ways ACCEPT the IP Office units? I get NADA. I opened the required RTP ports (as per Avaya) on both Watchguard's and still getting nothing. Any help, direction or assistance would be GREATLY appreciated!!

Thanks,
Mike


Thanks,
Mike
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
Re: Avaya IP Office Watchguard Issues.....HELP!!!
#86321 09/14/07 06:44 AM
Joined: Apr 2006
Posts: 254
Member
Offline
Member
Joined: Apr 2006
Posts: 254
If you can ping addresses on either side but can't ping the remote IPO then you probably don't have the correct IP route setup in the IP Office.

You should have a "default route" in each IPO pointed to the gateway for the LAN it is connected to.

Assuming 1 IP Office is on 192.168.1.0 network with watchdog router at 192.168.1.1 and another IP Office is on 192.168.2.0 network with it's watchdog router at 192.168.2.1...

IPO#1: IP: 0.0.0.0 Mask: 0.0.0.0 Gateway: 192.168.1.1
IPO#2: IP 0.0.0.0 Mask: 0.0.0.0 Gateway: 192.168.2.1

Re: Avaya IP Office Watchguard Issues.....HELP!!!
#86322 09/14/07 10:24 AM
Joined: Sep 2006
Posts: 28
mweise Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 28
Thanks for input my friend but I got those, still no worky. Any other ideas :-)

I'm dying here!!

Thanks,
Mike


Thanks,
Mike
Re: Avaya IP Office Watchguard Issues.....HELP!!!
#86323 09/14/07 11:54 PM
Joined: Apr 2006
Posts: 254
Member
Offline
Member
Joined: Apr 2006
Posts: 254
PM sent.

Re: Avaya IP Office Watchguard Issues.....HELP!!!
#86324 09/15/07 07:35 PM
Joined: May 2004
Posts: 1,584
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,584
You may have the ip routes set, but do you have the IP trunks configured?

Re: Avaya IP Office Watchguard Issues.....HELP!!!
#86325 09/17/07 08:15 AM
Joined: Sep 2006
Posts: 28
mweise Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 28
I have the IP routes and Ip Lines both setup. Is that what you mean by "trunks"


Thanks,
Mike
Re: Avaya IP Office Watchguard Issues.....HELP!!!
#86326 09/17/07 01:43 PM
Joined: May 2004
Posts: 1,584
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,584
NOPE. You need to set up an IP trunk for each system to see where the other is.

Look under lines. Is there a trunk with a little cat5 picture????? If no, then there is no trunk.

Re: Avaya IP Office Watchguard Issues.....HELP!!!
#86327 09/17/07 02:22 PM
Joined: Sep 2006
Posts: 28
mweise Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 28
Yupper, little Cat5 picture and everything. So, yes, I setup an IP Line "trunk" to each of the locations IP Office unit IP addresses :-)

Thanks,
Mike


Thanks,
Mike
Re: Avaya IP Office Watchguard Issues.....HELP!!!
#86328 09/17/07 03:02 PM
Joined: Apr 2006
Posts: 254
Member
Offline
Member
Joined: Apr 2006
Posts: 254
Mike, I sent ya' an email with things to check


Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Caller ID and Panasonic PBX/VMS & ATT
by DonaldR - 09/25/20 01:42 PM
Comdial DX-80 Voicemail Routing
by perryldonald - 09/25/20 12:48 PM
Separate day/night schedules on TDE100
by EV607797 - 09/25/20 03:29 AM
TDA50 and the law
by dtel - 09/24/20 06:45 PM
Who's Online Now
33 members (LenShustek, nortelvoip, hbiss, justbill, jsandstrom, Telesystems, dexman, Bob3470, dukane123, Mercenary Roadie, ECI Tech, phonman123, andyphones, Stix1, metelcom, Yoda, BobRobert, JBean3329, RATHER BE FISHING, Ruben, hitechcomm, satheesh, tmorin, tday, EV607797, Touch Tone Tommy, RM SYSTEMS, chad1003, Artorevs, Noobed2336, Professor Shadow, KRRath, Bull Tone), 499 guests, and 43 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,971
Posts637,314
Members49,354
Most Online5,661
May 23rd, 2018
Today's Birthdays
Cerb, Dave Gruger, jdcarpe, robertv
Newest Members
Adam19871, tmr-afmk, Big Alan, simsh, bencahill
49354 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 34
hbiss 12
teleco 10
ABLE1 9
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners