| Joined: Sep 2006 Posts: 28 Member | OP Member Joined: Sep 2006 Posts: 28 | Need HELP!!! I am connecting TWO IP Office units in two different cities ( IP406 & IP401) over a hardware VPN tunnel with Watchguard Firewalls on each end and cannot for the life of me get them connected. I have setup the IP Lines, IP Routing, etc. What puzzles me is I can Ping any IP address on the other side both ways ACCEPT the IP Office units? I get NADA. I opened the required RTP ports (as per Avaya) on both Watchguard's and still getting nothing. Any help, direction or assistance would be GREATLY appreciated!!
Thanks, Mike
Thanks, Mike
| | | | Joined: Apr 2006 Posts: 254 Member | Member Joined: Apr 2006 Posts: 254 | If you can ping addresses on either side but can't ping the remote IPO then you probably don't have the correct IP route setup in the IP Office.
You should have a "default route" in each IPO pointed to the gateway for the LAN it is connected to.
Assuming 1 IP Office is on 192.168.1.0 network with watchdog router at 192.168.1.1 and another IP Office is on 192.168.2.0 network with it's watchdog router at 192.168.2.1...
IPO#1: IP: 0.0.0.0 Mask: 0.0.0.0 Gateway: 192.168.1.1 IPO#2: IP 0.0.0.0 Mask: 0.0.0.0 Gateway: 192.168.2.1 | | | | Joined: Sep 2006 Posts: 28 Member | OP Member Joined: Sep 2006 Posts: 28 | Thanks for input my friend but I got those, still no worky. Any other ideas :-)
I'm dying here!!
Thanks, Mike
Thanks, Mike
| | | | Joined: Apr 2006 Posts: 254 Member | Member Joined: Apr 2006 Posts: 254 | | | | | Joined: May 2004 Posts: 1,596 Moderator-Avaya | Moderator-Avaya Joined: May 2004 Posts: 1,596 | You may have the ip routes set, but do you have the IP trunks configured? | | | | Joined: Sep 2006 Posts: 28 Member | OP Member Joined: Sep 2006 Posts: 28 | I have the IP routes and Ip Lines both setup. Is that what you mean by "trunks"
Thanks, Mike
| | | | Joined: May 2004 Posts: 1,596 Moderator-Avaya | Moderator-Avaya Joined: May 2004 Posts: 1,596 | NOPE. You need to set up an IP trunk for each system to see where the other is.
Look under lines. Is there a trunk with a little cat5 picture????? If no, then there is no trunk. | | | | Joined: Sep 2006 Posts: 28 Member | OP Member Joined: Sep 2006 Posts: 28 | Yupper, little Cat5 picture and everything. So, yes, I setup an IP Line "trunk" to each of the locations IP Office unit IP addresses :-)
Thanks, Mike
Thanks, Mike
| | | | Joined: Apr 2006 Posts: 254 Member | Member Joined: Apr 2006 Posts: 254 | Mike, I sent ya' an email with things to check | | | Forums95 Topics94,281 Posts639,023 Members49,425 | Most Online5,661 May 23rd, 2018 | |
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