sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Partner T1 DID Trunks Seizing

Hi All,

I just installed a T1 card in a partner R6 with DID's and as of right now I have 3 trunks seized, no access. A system reset previously cleared the trunks but as of today after 3 resets I still have 3 trunks seized. Carrier is Eschelon...

Suggestions?

thanks,

Velcro

Make sure you programmed only 16 chanels from 9 to 24 into the system and T1 is not a PRI.

it is not PRI and I only programmed 12 channels as that is all they are getting...i used the T1 mainenance tool to clear the trunks on Monday but that is not working today. Right now I have 5 trunks seized and they won't clear...any advise on using the T1 maintenance tool?

Who would even sell that option Card on Partner?

Migrate to a Magix before you choose such a mistake.

This switch doesn't and never will work on DID.

It's a great waste of time...... Time to upgrade to a used Magix.


Even so, the disconnect timing is the issue on line from the T1. Provider Wink disconnect on Tfun.

If the are providing disconnect... the default is 450ms/ on the partner.

Try 900ms if they are not lying to you.

For people wanting a small number of DID lines with a Partner that has spare CO or station ports you can use a device like this without resorting to a T1:
https://www.multitech.com/PRODUCTS/Families/CallFinderDID/
Data sheet here: https://www.multitech.com/DOCUMENTS/Collateral/data_sheets/86002055.asp

Each device supports 2 traditional DID lines and you can add more to the Partner system as long as you have more ports.

Basically, you map each DID number to an extension number in the device and setup other parameters.

If you have spare station ports: When a call comes in the device takes the station port off hook and (with Automatic Line Selection (ALS) for the port set to Intercom) sends touch tones for the corresponding extension to make a transfer.

If you have spare CO ports: You will need an Automated Attendant (AA). Technically, an ASA/DXD card would work but I think someone with DIDs would also want voice mail covering incoming calls. When a call comes in the device generates a ring and then sends touch tones for the corresponding extension.

I hope this helps. I should probably add: I am not connected with the manufacturer in any way, I don't sell these, this isn't a solicitation, and it could be that other companies make similar devices.

-Rob

the default is 300ms and the carrier says that is fine...the carrier wound up taking the seized trunks out of service and putting them back in service and that cleared the trunks that were siezed. One hour later seems fine...and I am wink wink on all lines...
Station Specalties: are you saying I should change my disconnect 450ms and try 900ms also?

I hate to contradict my fellow posters, but I have several successful Partner installations with DID on T-1. All on R6.0 Partners. No problems at all on the DID implementation. I also have one location with a T-1 with a mix of channels, DID and loop start that functions great. T-1's are a mix of LEC and CLEC carriers.
Good luck with yours.

Wound up changing the ALS to bottom up and the carrier set their "glare control" to "master" and that seems to have fixed the issue. No probs for the last 5 days....thanks all!

DID works just fine with Partner ACS...just like Memphisribs said. There are some limitations, such as the number of channels that can be assigned to accept DID.

The MultiTech product is kinda cool. I haven't used it myself, but I've heard a fair amount about it; all good. Still, there's nothing wrong with Velcro's implementation.