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Joined: Jul 2006
Posts: 38
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Joined: Jul 2006
Posts: 38 |
Afternoon-
I have an agent with cor 65, FRL 5. Does the FRL mean thatb the Route Pattern has to be 5 or higher, or lower? This FRL thing has always KMA.
Thanx
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Joined: Apr 2005
Posts: 1,138
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The call will route if the station has a COR with a FRL greater then or equal to that of the route pattern.
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Joined: Jul 2006
Posts: 38
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Posts: 38 |
I've been bent over my keyboard and a couple of intense implementation manuals off and on the past few days trying to nail this down in my brain. This stuff will glaze your eyes over after 3 or 4 hours. In my notes I have jotted down I have the "or higher" part down but then the Definity Implementation docs go on about FRL 0 being the least restrictive and 7 being the most restrictive which in my sponge brain contradicts the "or higher" statement. Guess I need to keep reading....or stop drinking, again. Thanx.
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Joined: Jul 2006
Posts: 38
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I think my eyes just caught something, it's the RoPat FRL I need to consider...digging on
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Joined: Aug 2007
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We use the FRL thing to restrict people that would not normally be restricted. I know that is about as clear as mud so I will explain. I have several trunks group and some are used as backups in case our main PRI trunks go down. See below. route pattern 7
1 5 2 user y y y y y n n none rest
2 2 6 user y y y y y n n none rest For normal calls the FRL of 2 will work but should the main trunks go down you need an FRL of 6 or higher to be able to use them. This way not everyone can use the few backup trunks I have but administration and the nurses stations can. Hope this helps.
Mike Jones "A people that values its privileges above its principles soon loses both." - Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
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Joined: Apr 2005
Posts: 1,138
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Joined: Apr 2005
Posts: 1,138 |
In my notes I have jotted down I have the "or higher" part down but then the Definity Implementation docs go on about FRL 0 being the least restrictive and 7 being the most restrictive which in my sponge brain contradicts the "or higher" statement. It depends on what were talking about routes or stations. If its a station then a low FRL is very restrictive, but if its a route then a low FRL is unrestrictive.
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