atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Partner II erratic functioning

I can raise line one by dialling "801" and I can get line two by dialling "802".

"9" still results in a busy. Station is not locked and there is not a forced account code set. No restrictions are set. "9" is not on any disallow list.

Thanks,

JE

JE

See if the lines are pooled. If so make sure the lines and and extensions are programmed appropriately. The DXD is a function built in to the Partner II KSU but requires the ASA/DXD card in the ACS.

No need to be insulting. I've been doing this for 28 years.

Customer is using DXD on a 4.1 (was 4.0) processor. NO HARD DRIVE.

I tend to agree with upgrading to a Partner ACS.

The ability to save configurations to a PC card along with having user replaceable batteries makes upgrading seem worth the effort.

Sorry, didn't mean to be insulting. It's just that your questions cause me to wonder if you really are a tech.

-Hal

Mr. Hbiss,

Apology accepted.

Kindly iterate which questions or just how you see their presentation as indicating to you that I am an idiot (or worse an electrician). I, perhaps naievly, believe that the only stupid question is the one which you do not ask.

I service several different manufacturers' products and if I get stumped, in the interest of the customer I ask for help directly.

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Others interested,

Thanks for your help.

As far as the system in question is concerned: The inability to raise CO dt from any extension was caused by "Auto Line Select" programming, which the customer wanted to be intercom dt for all stations. My error was in not knowing that for some unknown reason one must assign lines as well as the intercom link in "Auto line select".

As far as the backplane is concerned: replacing it appears to have solved the "module status lamp is dark, flashing, solid in turn" problem. This occured with the CA24 completely out of the picture. I finally replaced the 5-slot carrier with a brand new fancy looking Avaya unit after module #1 began flashing and the MLS18D at ext.10 began cutting in and out during programming (this with a new module #1 and new processor card). After changing out the flashing stopped and I was able to get on with programming (from the beginning again)and finish the repair.

So, now you have heard of a situation in which the backplane was somehow the source of the dysfunction.

As far as replacing this unit with an ACS: The customer is near to retirement and does not want to have to replace his system.

Flash!

FYI: Just found that the installation docs. say "wall mounting of system display phones is not recommended". Why on earth not? The phone at ext 10 could be the source of trouble on the system.

Does any know or have refernce to information about the differences in capabilities between a r. 2.0 206 module and a r. 3.0 and 3.1?

Yes, a carrier with bad edge connectors will indeed cause the modules to give various indications on their LEDs and become intermittent or inoperative. The modules themselves as well as their PC board edge connector "fingers" can do that also. That is what I was referring to. I have heard others blame the carrier (backplane) for just about every other problem. In reality the Partner backplane is just edge connectors with PC board traces to interconnect them. There are no components on the board like some other systems. So there is not really much to go bad except what oxidation of the edge connector contacts caused by old age may cause. Old age is one of the main reasons for changing a carrier.

Wall mounting of display phones. Well, the only reason for that recommendation was because, with the older MLS phones especially, it was difficult to read the display. Funny though how they all were capable of being hung on a wall jack.

Are the 206 mods that you are talking about 206E or just plain 206 and do you know what that difference is? If they are 206s then the release would make a difference only if you were using them as a standalone (Baby Partner). If they are 206s and you are using them for expansion or 206Es then the release makes no difference other than perhaps indicating the age. Keep in mind also that many 206 and 206E mods are really not what they appear to be release wise because refurbishers swap PC boards and housings (that have the labels on them) to make something that works and looks decent. There is no real way to tell that I'm aware of what the release of a 206E or EC mod is other than by what it says on the label.

As far as replacing this unit with an ACS: The customer is near to retirement and does not want to have to replace his system.

If it were me I would simply tell the customer to tell the new owner to give me a call and walk away. If I were to spend the amount of time on that thing as you already have, the cost would be right up there with replacing the KSU. That would have taken a fraction of that time and be guaranteed to work.

-Hal

Update. I finally deinstalled the common equipment and trundled it off to the nearest repair facility.

TURNS OUT THAT I HAD FAILED TO PUT THE CARDS WITH THE HIGHEST RELEASE NUMBER TO THE LEFT. ONCE DONE IT WORKED PERFECTLY. LIVE AND LEARN.

Ive got a lot out there with release numbers all over the cabinets , I don't see highest release left to right having any effect