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Joined: Nov 2007
Posts: 7
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Joined: Nov 2007
Posts: 7 |
New to the board guys..... I have a Partner system that is fully functioning with the exception of VM. I cant do intercom *777, or page all either. (probably related). slot configuration is 308, VM, ACS, blank, blank. All lights are lit on VM. (red, yellow, green) plus power. Wondering if it is programming, or if perhaps there is a connection that I have not made to VM. I have programmd 505 group 7 for 36/7 and 30/31 . neither seem to work.. 36/7 is the current setting. Any thoughts?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
This is beyond the user end manuals.
PM sent.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Nov 2007
Posts: 7
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Joined: Nov 2007
Posts: 7 |
is there a cable connection to/from the VM module? I dont remember if there was a connection to a line port or not in the front of the module? or, are all connections made through the 5 slot carrier??
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
If your VM is in the carrier, then they communicate through the carrier.
You may be thinking of "Partner Mail" which is a PC that must connect through ext ports.
I sent you a PM.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Nov 2007
Posts: 7
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Joined: Nov 2007
Posts: 7 |
oh ok...no, it is in the carrier...
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
You didnt say if this is a a VS mail or messaging ,and or a partner ACS r7 or r6 and below.
Those factors effect the 505 prog
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
I don't think it would work either way he had it Ken.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Nov 2007
Posts: 7
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Joined: Nov 2007
Posts: 7 |
R3 from my recollection.. I am home now. the system is at my office. I do recall the recording on the v-mail saying "welcome to partner mail vs" if that helps.
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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Joined: Feb 2005
Posts: 12,354 Likes: 4 |
Did this system always belong to you? It used to work until you moved it?
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Sounds like a trunk to trunk issue. 
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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