Definity ARS problem

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Definity ARS problem #87815 12/14/07 04:13 AM
Joined: Jan 2007 Posts: 123 The Bahamas krazie Member
krazie Member Joined: Jan 2007 Posts: 123 The Bahamas	Guys, below is a problem I'm having with a customer. When a 7 digit (local) number is dialled the system is injecting XXX (area code) and this is not required or desired. The national CPN prefix is not set in system parameters features, and there is no inserted digits on the route pattern. Anyone have any ideas where else I can check to stop this ? 09:37:27 tone-receiver 01B0306 cid 0x2c4 09:37:27 active station 4242 cid 0x2c4 09:37:30 dial 9123 route:HNPA\|ARS 09:37:30 term trunk-group 4 cid 0x2c4 09:37:31 dial 91234567 route:HNPA\|ARS 09:37:31 route-pattern 36 preference 1 cid 0x2c4 09:37:31 seize trunk-group 4 member 7 cid 0x2c4 09:37:31 Setup digits XXX1234567 09:37:31 Calling Number & Name NO-CPNumber NO-CPName 09:37:31 Proceed trunk-group 4 member 7 cid 0x2c4 09:37:35 idle station 4242 cid 0x2c4

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Re: Definity ARS problem #87816 12/14/07 04:25 AM
Joined: Apr 2005 Posts: 1,138 NJ, USA, Earth. liquidvw Member
liquidvw Member Joined: Apr 2005 Posts: 1,138 NJ, USA, Earth.	'list ars digit' Maybe?

Re: Definity ARS problem #87817 12/14/07 04:33 AM
Joined: Jan 2007 Posts: 123 The Bahamas krazie Member
krazie Member Joined: Jan 2007 Posts: 123 The Bahamas	Matching Pattern Min Max Del Replacement Net Conv 11 2 21 2 2215911 aar y 911 3 22 3 2215911 aar y

Re: Definity ARS problem #87818 12/14/07 04:33 AM
Joined: Jan 2007 Posts: 123 The Bahamas krazie Member
krazie Member Joined: Jan 2007 Posts: 123 The Bahamas	whoops, but yeah ... thats the output from list ars digit ... this one really has me stumped....

Re: Definity ARS problem #87819 12/14/07 06:16 AM
Joined: Aug 2007 Posts: 289 Louisiana mikeydidit Member
mikeydidit Member Joined: Aug 2007 Posts: 289 Louisiana	The "list ars route xxxxxxx" will give you the route pattern. You could also do like liquidVW is saying and "change ars dig 1" then place the 10 digit number there and strip it to a 7 digit number. Mike Jones "A people that values its privileges above its principles soon loses both." - Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953

Re: Definity ARS problem #87820 12/14/07 10:36 AM
Joined: Apr 2005 Posts: 1,138 NJ, USA, Earth. liquidvw Member
liquidvw Member Joined: Apr 2005 Posts: 1,138 NJ, USA, Earth.	Ars digit conversion isn't it. But everyone should have all thier DID's in this table. It prevents users from dialing from station to station via ARS and a toll call. But whiel we are looking at your programming, the way your routing 911 is very odd. When was the last time you tested it? Like Mikeydidit said, show us the route.

Re: Definity ARS problem #87821 12/27/07 04:50 PM
Joined: Dec 2007 Posts: 3 Wausau, WI Gary Damp Member
Gary Damp Member Joined: Dec 2007 Posts: 3 Wausau, WI	Does your route pattern have a prefix mark of 4? If it does, it will always go out as a 10 digit call, inserting the NPA from the route pattern or the location preference. Looks like a 7 digit local call. Try a prefix mark of 1 instead.

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