Business Phone Systems

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Joined: Sep 2007
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I've got a client who has asked us to offer an annual maintenance agreement with their Avaya system. (about 60 phones)

I have not done this before, so am open to suggestions.

Are there things I should make sure I am covered on? What are the most likely parts to fail/go bad, etc?

Also, are there some template generic maintenance agreements anyone would be willing to share? Thanks in advance for any help.

:toast:

Atcom VoIP Demo
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If you are an authorized Avaya Business Partner. Avaya will help you determine how much to charge.


Avaya SMB Authorized Business Partner. ACIS/APSS
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Bob Wells
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I wouldn't take it. Refer them to an Avaya Business Partner or directly to Avaya.


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Thanks for the advice gentlemen.


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