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Joined: Jun 2008
Posts: 1
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Joined: Jun 2008
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I have a Partner system with the small 4 mailbox PC card, and I wanted to change a mailbox from one extension to another, but when I follow the manual, it says to enter a password. However, it is not the voice mail password, and the guy that installed it about a decade ago is out of business. Is there a way to reset that system/admin password so that I can change one mailbox without changing the rest of the settings and recorded messages?
Also, I have also learned we have one of the Large PC voice mail cards, but it is not in use right now. Is there a way to transfer what I have, or am I starting over if I switch to the Large card?
Thanks to anyone that can help!
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Joined: May 2004
Posts: 1,668 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,668 Likes: 4 |
No, there is no way to transfer from one pc card to the other.
If you read the manual, it does state what the default password is. If that does not work someone can reset it for you.
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Joined: Sep 2005
Posts: 264
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Member
Joined: Sep 2005
Posts: 264 |
I believe the card will be defaulted if you reset the admin password. Also, if you change to the large card you will be starting from scratch. Someone will be along shortly and PM you about resetting the password for a small charge if that is what you choose to do.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Oct 2004
Posts: 812
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Joined: Oct 2004
Posts: 812 |
In any event when you have to re assign the mailbox with a PC mail you have to delete it. It askes for the Mailbox number in admin. 01-04
Do not confuse this with the station number.
If this helps.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Originally posted by glacier37:
I believe the card will be defaulted if you reset the admin password. No, it will not default the card to reset the admin password.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jun 2010
Posts: 1
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Joined: Jun 2010
Posts: 1 |
Does anyone know the remote login to default the admin password on a ACS with the large PC card for voicemail? Avaya charges too much to do this. Any help will be appreciated.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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