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Joined: Jun 2008
Posts: 1
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Joined: Jun 2008
Posts: 1 |
I was wondering if anyone has had much experience with call recording systems on the Definity platform. Currently we are doing station side logging but are interested in moving to CMAPI or trunk side logging.
Is anyone currently doing either?
Pro's and con's of either?
Thanks for any assistance.
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Joined: Apr 2005
Posts: 1,138
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Joined: Apr 2005
Posts: 1,138 |
look into the Nice or Whitness product lines.
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Joined: Aug 2007
Posts: 289
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Joined: Aug 2007
Posts: 289 |
Both if the systems liquidvw has posted for you play nice with the Definites and will also migrate easily when you move up to CM and
S series servers.
Mike Jones
"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953
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Joined: Oct 2004
Posts: 76
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Joined: Oct 2004
Posts: 76 |
Both fully integrate with Definity and I have set them up on a G3 via DS1 trunks.
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