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Call Recording on Definity #90276 06/12/08 03:53 AM
Joined: Jun 2008 Posts: 1 Des Moines, IA Marc Carlson OP Member
OP Marc Carlson Member Joined: Jun 2008 Posts: 1 Des Moines, IA	I was wondering if anyone has had much experience with call recording systems on the Definity platform. Currently we are doing station side logging but are interested in moving to CMAPI or trunk side logging. Is anyone currently doing either? Pro's and con's of either? Thanks for any assistance.

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Re: Call Recording on Definity #90277 06/12/08 12:48 PM
Joined: Apr 2005 Posts: 1,138 NJ, USA, Earth. liquidvw Member
liquidvw Member Joined: Apr 2005 Posts: 1,138 NJ, USA, Earth.	look into the Nice or Whitness product lines.

Re: Call Recording on Definity #90278 06/13/08 07:15 AM
Joined: Aug 2007 Posts: 289 Louisiana mikeydidit Member
mikeydidit Member Joined: Aug 2007 Posts: 289 Louisiana	Both if the systems liquidvw has posted for you play nice with the Definites and will also migrate easily when you move up to CM and S series servers. Mike Jones "A people that values its privileges above its principles soon loses both." - Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953

Re: Call Recording on Definity #90279 06/25/08 05:08 PM
Joined: Oct 2004 Posts: 76 Minnesota skiguy09 Member
skiguy09 Member Joined: Oct 2004 Posts: 76 Minnesota	Both fully integrate with Definity and I have set them up on a G3 via DS1 trunks.

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