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Joined: Dec 2003
Posts: 79
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Member
Joined: Dec 2003
Posts: 79 |
I have installed several 3910's and like them except for the limitation of 2 programmable buttons on a Partner system. I thought that maybe I would still be able to access other lines besides the 2 programmed but it doesnt seem to work. Is the only way to go with line pooling?
Thanks!
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Joined: Feb 2005
Posts: 12,356 Likes: 4
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Member
Joined: Feb 2005
Posts: 12,356 Likes: 4 |
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
You can.
Have you tried (I68LL) for on hold calls and (I8LL) to pick up a specific line to dial out?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Oct 2004
Posts: 812
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Member
Joined: Oct 2004
Posts: 812 |
He has to allow and assign group pickup.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Originally posted by Station Specialties:
He has to allow and assign group pickup. No, not if he keeps that extension in key mode.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
The really weird thing on a 3910 - if you are in Key mode, and you assign more than 2 lines to it, it will STILL ring on the lines that don't appear on it. But without a line appearance, you can't put it on hold and get it back, or even know what you're doing with it!!
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
But you can still transfer the call or pick-up a specific line.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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