sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Merlin Magix/messaging 2.5

quick question for you all.
when the AA picks up, i would like one of the selector codes to ring 3 phones. is that possible? thanks in advance

i am assuming i will need to create a group.
if one of you lovely people will assist on this, i would be much obliged

Yes you have to create a Calling Group(771,772) choose Auto login type, assign a members and point your selector code to that Group. If you need assistance I am sending you my phone via PM message.

yah i figured that would have to be done.. i will give it a shot.
thanks so much

worked like a charm thanks.

now if no one answers in that queue. i need it to go to a mailbox

Make an Overflow point into mailbox and assign Message waiting receiver Extension that will have a Message waiting light for Group mailbox.

hmm i must be missing something there. there is no option that i can see to point the overflow to a mailbox
only thing i see is a overflow calling group number.
thanks in advance.

right now the line just rings and rings if no one picks up.

Set the overflow to go to calling group 770 (or whatever you dial to reach voice mail), and then make a mailbox for the calling group (771, or whatever you group you used), and finally, back in extension/group calling, pick an extension to be the message waiting receiver for the group mailbox.

thanks TTT i will give her a go

works like a charm.. thanks again fellers

well thought i had resolved. it goes straight to VM now without ringing their extensions.
im sure its a simple setting