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Joined: Oct 2004
Posts: 22
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OP
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Joined: Oct 2004
Posts: 22 |
I have a Merlin Legend with a Merlin Messaging. I am having trouble rolling calls to AA. have the members 26 and 27 in group 770. Lines assigned to group 770 are 801 and 802. AA answers correctly. If I put them in 771 and overflow to 770 get the message transferring to Operator.
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Joined: May 2004
Posts: 1,665 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,665 Likes: 4 |
If you did it that way, you would need to make a mailbox of 771 and make it an AA.
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
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And 771 has to be Integrated VM type.
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Joined: Jul 2001
Posts: 3,344 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,344 Likes: 10 |
And 771 has to be Integrated VM type. Actually, no it doesn't matter what type 771 is, because it has no members, it just overflows to 770
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Joined: Oct 2004
Posts: 22
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