sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Merlin Messaging Outcalling with accounting?

Hi again!

Merlin Magix r4 w/Messaging r4.

We now have our outcalling working beautifully but I think we are going to run into a snag with one or two users. We have third party call accounting thru our CO that I think may get in the way of outcalling for a user whose cell number is in another area code or toll area.

I know I should just test this but is it possible to simply configure the number in outcalling to [9][*][ph num][#][*][*][*][*][acct num][#] Kind of like using a pager?

Should work fine.

Thanks!

I did try one but I think I had too many pauses as the caller heard the accounting tone. I'll play around a little.

If you still hear accounting tone then your pause to short. You have to add couple of extra *s.