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Joined: Jul 2005
Posts: 38
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OP
Member
Joined: Jul 2005
Posts: 38 |
Hi again!
Merlin Magix r4 w/Messaging r4.
We now have our outcalling working beautifully but I think we are going to run into a snag with one or two users. We have third party call accounting thru our CO that I think may get in the way of outcalling for a user whose cell number is in another area code or toll area.
I know I should just test this but is it possible to simply configure the number in outcalling to [9][*][ph num][#][*][*][*][*][acct num][#] Kind of like using a pager?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2005
Posts: 38
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OP
Member
Joined: Jul 2005
Posts: 38 |
Thanks!
I did try one but I think I had too many pauses as the caller heard the accounting tone. I'll play around a little.
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Joined: Feb 2007
Posts: 2,473
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Member
Joined: Feb 2007
Posts: 2,473 |
If you still hear accounting tone then your pause to short. You have to add couple of extra *s.
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