atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems partner autoattendant

Steve, read my PM and get back to me off board. I'm not sure now what VM you have. I thought it was a PVM which is the PC card.

-Hal

Hal, he mentioned cos 21, it's gotta be a Partner Mail R3

I did mention the PM R3 in the original post.
Hal message sent.

Steve Spangler

Yeah but "stuck on the side like a wart on a pickle" is what threw me. When he mentioned a COS I knew right away. No problem, I'll fix him up.

-Hal

Sorry, I made the comment from the knowledge that the R3 is getting a little long in the tooth. I have to start eschewing obfuscation.

Steve Spangler

The system would ring out, then tell you it was going to record a message in the general mailbox. Changing the times the AA would ring didn't change anything, it still rings 6 times and then the nice lady would tell you about the general mailbox.


Yup-- see it all the time on the R3 with customers and I bet this happend after someone tried to change the main greeting and did not follow to the end of the script promts to save the ex to transfer to ex 10.

I bet they even recorded a second greeting in the general mailbox that everyone hears when they log into voice mail?

The R3 is a fifteen year old voice mail and funky for the customer to learn based on it's prompts.

I found it quite interesting only because I have a few of these old units still working on R6 and 7's.

AVAYA needs to bring back a new version of the stand alone R3 Partner mail. This would help make the system larger for those who never go IP.

Yea, it's still working after all these years.

and yea it's real funky, especially in that the way we are set up, it doesn't get changed very often.

Hal was able to help me get all the right buttons pushed in the right order, so it's all more better now.

Thanks

Steve Spangler

how would it make it larger

the stand alone used station ports so wouldn't that make it smaller ?

It wouldn't take up a slot in the carrier that could be filled with a mod but it would need extensions. Assuming a 4 port VM and a 308, you would only gain 4 extensiona and 3 COs. I suppose at most with a 012 you could gain 8 extensions but no COs. That's about it.

-Hal

I have ours hung off an 012.

Our business has shrunk a little too, so I have a few more ports than I did.

Our R3 is still working for now. Dunno whether to do some pm on it, cleaning the dirt out of it and the like, or just let well enough alone.

Steve Spangler