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Joined: Nov 2005
Posts: 7
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Joined: Nov 2005
Posts: 7 |
I have a new customer with a Legend, phs are MLX type. I have looked at Avaya web site, training looks like it cost$$. To work on this, do I need software to program with a PC? Can I program with a phone? Do I need a password? and if yes, what is the password? OR, am I getting in over my head with this one, and I just need to walk away??
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
It's a steep learning curve, but ALL of the manuals are free on Avaya's support site. You can program from the Console phone, but it is probably easier and less disruptive to use a laptop and WinSPM software.
It all depends on what your customer wants you to do with their system.
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Joined: May 2007
Posts: 426
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Joined: May 2007
Posts: 426 |
need winSPM and a A355 adapter I think thats the number to program thru a lap top.And that cost $$$ Think it was 250.00 or 350.00
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
you might pm some of the Avaya mods here and see if they can offer remote programing and you could do the hands on MAC type stuff on site
Skip
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Serving SW and West central Fl since 1984
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
Posts: 2,473 |
WinSPM you can download from Avaya site and adapter doesn't cost much.
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Joined: Oct 2008
Posts: 32
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Joined: Oct 2008
Posts: 32 |
Had a local hack that also works on Partner systems. He thought he could take over a legend account of ours. Luckly I had a backup of the system, he had it so messed up in less than a hour. Stick with what you know. If It just uses POTs lines it shouldn't be that hard. With WinSPM you don't need an adapter, just dial in and transfer.
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