sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems maximim number of call appearance buttons?

I saw an AVAYA document that stated I could have 10 call appearance buttons on the 10 center buttons on an 8434DX and 24 more call appearance buttons on the two rows of twelve buttons. I found that I could only add 10, anywhere. Did I miss something somewhere.

Call Appearance meaning the home extension of the set I want to program. Normally we do three, maybe four, with the last restricted to outgoing.

TIA

The call appearanace buttons require buttons that have (2) lights, that's why you could only program 10. Not sure what the doc's are refering to with the other two row's. But that's what is messing you up with trying to add the additionals.

...bob...

why on earth do you need that many call-appr?

Sort of wondered that myself lvw......??

the document is right..

The type of phone specifies the number of call appearances like 8434 could have 34 call appearances .. I have not configured 84XX series of phones but had done this on 46XX and 54XX phones without any issues..

We have an button to toggle the call appearance button... in normal it may have 1 to 12, when toggled to right it may have 13 to 24 and on...

10 is the max. You can check the capacity table on page 9.

https://support.avaya.com/css/P8/documents/100069074

In response to the question, why I would want that many buttons, testing purposes. We have x number of inbound PRI's and x number of out bound PRI's.

I take 7 or 8 fones with 10 CA buttons and make continuos calls to the inbound PRI's. I can watch calls move thru the ckts. I can test failover, I can test D-Channel backup. If we add a span to the AT&T rollover flow(this past weekend) I can very easily test under normal call flow if it does work instead of waiting until tonight when the next storm rolls thru to get busy because it does not work.

The idea of 34 buttons was to allow me to put 3 or 4 sets in one cube and not walk around the call center to 10 different sets.

It's very incremental and controlled.

You learn that most of what AT&T tells you happens should be taken with a grain of salt until you see it

I just have to get up at 2:00am to do it.

Thanx for all the input, oh I almost forgot, I saw a functional description of an 8434 from an AT&T manual when I googled the phraes "how many ca buttons....", had a line drawing of a set, with arrows, labels, that's where I got that.