sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems EC500

I am having difficulty with ec500. My user license is for 5 and the system says I have reached my maximum however I am only using 3. When I do a
list off-pbx-telephone station mapping it only shows three in use. Won't let me add the other two. Have you ever experience this problem?

lets see 'disp sys cust' page 1 and 'disp cap' page 9 or whatever page has the EC500.

I have typed disp sys cust and it shows EC500 with 5 user license. When I list off-pbx-tele station mapping it shows I am using only 3. When I go to add an additional one is says all ec500 are used up. Any suggestions?

You have software corruption in your Definity

I can help you fix this.

This type corruption happened on the early loads of cm2 and can only be cleared by a software corruption engineer. Then you would want to upgrade to a newer load so this does not happen again.

Let me know if I can help.

It would take an hour to fix.

SDagg,

You cannot fix this on your own. Avaya will charge you $600.00 an hour to resolve it.